Privacy Policy

1. Introduction

JobReady ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jobready.co.ke (the "Service"). Please read this policy carefully. By using JobReady, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create a JobReady account.
• Profile Information: CV/resume data, work experience, education history, skills, and location that you add to your profile.
• Application Data: Job applications you submit through our platform, including cover letters and responses to application questions.
• Communications: Messages you send to employers and support inquiries you submit to us.

We also collect certain information automatically, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, search queries, click patterns, and time spent on the Service.
• Cookies: We use cookies and similar tracking technologies to improve your experience. See our Cookie section below.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the JobReady Service
• Match you with relevant job listings and opportunities
• Send you job alerts, application updates, and newsletters (with your consent)
• Enable communication between job seekers and employers
• Analyze usage patterns to improve our platform and user experience
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our terms of service

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Employers: When you apply for a job, your application details (name, CV, cover letter) are shared with the hiring employer.
• Service Providers: Third-party services that help us operate the platform (hosting, analytics, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption in transit (HTTPS), secure data storage, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies for authentication, analytics, and advertising. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service. We use the following types of cookies:

• Essential Cookies: Required for the Service to function (session management, authentication).
• Analytics Cookies: Help us understand how users interact with the Service (Google Analytics).
• Advertising Cookies: Used by Google AdSense to display relevant advertisements.

7. Your Rights

Under the Kenya Data Protection Act 2019, you have the right to:

• Access your personal data held by JobReady
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with the Office of the Data Protection Commissioner

To exercise any of these rights, contact us at privacy@jobready.co.ke.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law (e.g., for tax or regulatory compliance).

9. Children's Privacy

JobReady is not intended for use by persons under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@jobready.co.ke or visit our contact page.